Contact Us

FilterPet.com is a small independent informational website. You can contact us about content published on the site, including possible errors, unclear instructions, and broken links.

What you can contact us about

Please email us about:

• factual corrections;
• broken or outdated links;
• incorrect model or replacement filter compatibility;
• problems with published instructions;
• accessibility issues;
• questions about content already published on FilterPet.com;
• general website feedback.

When reporting a problem, include the page URL and the product model number when relevant. This makes it easier to check the information.

What we cannot help with

FilterPet.com does not sell products or process orders. We cannot help with:

• Amazon orders, refunds, payments, returns, shipping, or delivery;
• warranties or damaged products;
• manufacturer repairs or replacement requests;
• PETLIBRO accounts, apps, or official product support.

For those issues, contact Amazon, the retailer, or the product manufacturer directly.

Contact email

Email: [email protected]

Privacy note

Please do not send payment details, account passwords, or other sensitive information by email. Information submitted by email is used only to read and respond to your message, check the reported issue, and maintain relevant correspondence.